We’ve updated our Terms of Service as of June 23, 2020.

FAQ

Frequently Asked Questions

The Basics

Getting Started

What Makes Shanora Networks' Training Different?

Our training is individualized. We only teach you what you want to learn. We don’t have any boring courses designed as “one-course fits all”.

Can I get a free consultation?

Of course! We want to make sure we can help you. Give us a call before your purchase to make sure our training and support is right for you.

Payments

Purchases

What Is The Cost?

All of our training, support, and consulting services are a flat rate. You can save even more when you purchase five or more hours of time at once. Our prices are listed on our Purchase Page.

Is There A Guarantee?

We offer a 15 day money-back guarantee for any unused time. See our terms of service for more details.

How do I know how many hours to purchase?

We recommend purchasing at least three hours of time to start. This covers the basics for many people. Be aware that different people learn at different rates and we cannot guarantee that you will gain all of the pertinent information within three hours of training.

How do I know how much time I have remaining?

You can request your account balance or a detailed statment from our Account Activity Page.

What To Expect

Training Sessions

Do I Need To Schedule An Appointment?

Yes. After purchasing a block of time, you may call us or use our appointment request page to schedule your training.

Phone: (719)646-4524

Where Do I Go to Learn?

You can learn from anywhere you have access to a computer. We teach via Skype and over the phone.

Do I need to have Skype?

Yes. Skype is a free download that allows us to communicate and share screens over the Internet.

Do I Have To Have A Website?

No. We can help you find a great domain name and hosting options. If you already have a websites, great! We can teach you to take control and manage your site.

Do You Teach To Groups?

Please call us to discuss your group training needs.