FAQ

Frequently Asked Questions

The Basics

Getting Started

Can I get a free consultation?

Of course! We want to make sure that our training is the right fit for you. If we think our services won’t work out for you, we can make a recommendation.

What Makes Shanora Networks' Training Different?

Our training is individualized. We only teach you what you want to learn. We don’t have any boring courses designed as “one-course fits all”.

What To Expect

Training Sessions

How do I schedule a session?

After purchasing, you may call us, email us, chat us, or use the contact form below.

Do I Need To Schedule An Appointment?

Yes. Just send us an email or call us to schedule a time that works for you.

Do I need to have Skype?

No. It does make it easier to teach and learn, but it is not a requirement for our training sessions.

Where Do I Go to Learn?

You can learn from anywhere you have access to a computer. We teach via Skype and over the phone.

Do I Have To Have A Website?

No. We can help you find a great domain name and hosting options. If you already have a websites, great! We can teach you to take control and manage your site.

Do You Teach To Groups?

Yes! We can teach your team of employees or just one person. It’s up to you.

Payments

Purchases

What Is The Cost?

Get all of our training, support, and consulting services for as low as $70 / hour.

Does my time expire?

No. Any of your unused time does not expire. It can be used at any time in the future.

Is There A Guarantee?

We offer a 15 day money-back guarantee for any unused time. See our terms of service for more details.

How do I know how many hours to purchase?

We recommend purchasing at least three hours of time to start. This covers the basics for many people. Be aware that different people learn at different rates and we cannot guarantee that you will gain all pertinent information within three hours of training.

How do I know how much time I have remaining?

We send you a low balance reminder when your balance is less than 1/2 hour. We also send out detailed account statements at the beginning of each month.